Jan

Office Coordinator & Insurance Billing Coordinator

Before joining SVO in 2013, I was an Orthodontic Assistant and Clinical Supervisor for 11 years. Before that, I graduated from the dental assistant program at the Ohio School of Dental Technology 20-some years ago.

I enjoy people, so meeting and greeting patients is a natural fit for me. My duties also include marketing, scheduling, insurance billing, and financials, and I enjoy it all. I especially love being part of a team that creates so many great smiles and helps improve people’s confidence!

I was raised in Hermitage and currently live in Sharpsville. I’m married to my best friend, Pete, and we have three beautiful children: Ryan, Kyle, and Rachel. They fill our hearts with pride as we enjoy their many talents in music, motocross, art, and cheering. We love to spend time together camping at the motocross track, snowmobiling, snowboarding, and on beach vacations.

Beth

Treatment Coordinator & Orthodontic Assistant

I am the assistant who loves to laugh! When I’m not assisting, I perform several office duties, including insurance billing. It’s a pleasure working in such a positive, laid-back atmosphere with such great doctors and a team that feels like a family.

After graduation from the dental assistant program at Median School of Allied Health Careers in Pittsburgh and nearly 30 years’ experience in the field, I still find satisfaction in seeing those gorgeous straight smiles at the end of treatment.

When I’m not at work, you’ll find me in Mercer with my husband, Bob. We have two awesome kids, Jake and Maddie, who we’re very proud of. I love dogs (a lot!) and am all about adopting from rescues. Being with family and friends is where I find peace and happiness. And my favorite hobby is scrapbooking.

Heather

Orthodontic Assistant

I’m one of Dr. Smith’s orthodontic assistants. My main duties are clinical assisting, sterilization, and taking new patient x-rays, photographs, and 3D intra-oral scans. Before I became his assistant in 2007 after completing a dental assisting program at Great Lakes Institute of Technology, I was actually Dr. Smith’s patient! And my experience with my own braces is what made me fall in love with orthodontics. I want to help others experience the feeling I had when I emerged with a brand new smile.

I live in Conneaut Lake (where I was raised) with my husband, Richie, and our daughters Leah and Bryn!

Traci

Orthodontic Assistant & Insurance Billing Coordinator

I work chair-side and also do most of the lab work here at SVO, making retainers to help our patients keep that beautiful smile for years to come. I’ve been at SVO since graduating from the dental assisting program at Ross Medical Center in 2011, and I love my job and co-workers. It’s a wonderful feeling waking up in the morning, walking into work with a smile, and helping patients improve their confidence with a smile they’re proud of. I believe confidence sets people up for future success.

When I’m not at work, you’ll find me with my husband, Jody, and my two children, Ryan and Katie. I’m passionate about quality time with my family and my kids’ sports (cheerleading, football, and wrestling).